Neobox: Refund & Cancellation Policy

All payments made on Neobox are final and non-refundable. We do not offer refunds for any services purchased.

No cancellation is allowed once a payment has been successfully processed and confirmed.

For your security, we utilize Cashfree Payments for all online transactions, ensuring a safe and reliable payment gateway.

In the rare event of technical issues (e.g., payment success but service not activated), please contact our support team at [email protected] within 48 hours of the transaction.

If your amount is deducted but the service is not delivered due to a payment gateway issue, your bank or payment provider typically processes the refund automatically within 5-7 working days. Please check with your bank statement first.

Fraudulent or unauthorized transactions are strictly prohibited and may result in immediate account suspension and potential legal action.